Reference

What You Agree to When You Use r2vip

These terms set out the rules between you and r2vip for every session you open, every deposit you make via DANA, OVO, or GoPay, and every withdrawal you request.

Account holder agreementWallet & payment rulesRegion eligibility appliesFair use policyAmendment rights reserved
r2vip What You Agree to When You Use r2vip
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account data is handled with care across every step — from the moment you verify your e-wallet to the point your withdrawal clears. These terms define what we collect, how long we keep it, and what you can ask us to do with it.

Data Retention

We retain account records for the period required under applicable law in your eligible region. You may request a summary of the data held on your account through the Help Centre at any time.

Cookie Policy

We use cookies to keep your session active and to remember your preferred wallet method — DANA, OVO, or GoPay — so you do not have to re-enter it each session. You can manage cookie settings in your browser.

Account Security

Your account is protected by OTP verification on each login. If you suspect unauthorised access, use the account lock option in settings and contact support immediately with your registered email.

Amendments and Notification

When these terms change, we update the page and note the revision date. Continuing to use your account after the update date is your acceptance of the revised terms. Contact support if you want clarification before accepting.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If a term is unclear or you need to raise a dispute about your account, our support team covers account queries, wallet verification questions, and terms clarification requests. Reach us through the channels below and reference your account ID so we can locate your records quickly.

Team online

Live Chat

Start a chat from your account dashboard. Our team handles account terms questions, wallet disputes involving DANA, OVO, or GoPay, and access queries for eligible regions.

Email Support

Send your query with your account ID to our support address. We respond to terms-related questions including withdrawal holds and account verification steps.

Help Centre

The Help Centre inside your account covers common terms questions: what happens on account suspension, how region checks work, and how to request a terms copy.

Your Questions on r2vip Terms Answered

These are the questions we hear most often about our terms. Each answer reflects how the rules actually work on your account — from wallet deposits to account closure and data requests.

You agree to the full terms and conditions covering account use, wallet transactions via DANA, OVO, or GoPay, game access, and the fair-use rules we apply to all accounts in eligible regions.

We post any revision on this page and note the effective date. Using your account after that date counts as acceptance. If a change affects you significantly, contact our support team before continuing.

Your data is retained for the period local law in your eligible region requires. After that period, identifiable records are deleted. You can request a copy of your data through the Help Centre before closing.

Deposits via DANA, OVO, and GoPay are processed under the payment terms in your account agreement. Disputes over a specific transaction should be raised with support along with your account ID and transaction reference.

Access depends on local law. We do not confirm availability in every location. Check whether online gaming is permitted in your area before registering. The platform serves eligible regions where access is lawful.

Log in, go to account settings, and follow the identity verification steps. For changes tied to your registered wallet — OVO, DANA, or GoPay — additional verification via OTP is required before the update goes through.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.