Reference

How r2vip Handles Your Personal Information

This Privacy Policy sets out exactly what data r2vip collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use the lobby — and how we protect it.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie ControlsData Retention ClarityYour Right to Access or Delete
r2vip How r2vip Handles Your Personal Information
DATA HANDLING STANDARDS

How We Keep Your Information Secure

SSL Encryption on Every Connection Every page and account session on r2vip runs over SSL encryption. Your login credentials, DANA or OVO payment details, and browsing activity are transmitted through a secured channel at all times.
Cookie Use and Your Controls We use cookies to keep your session active and remember your lobby preferences. You can adjust or withdraw cookie consent through the cookie banner shown on your first visit or via browser settings.
Data Retention and Deletion Account data is kept for as long as your account is active and for a period afterward as required by applicable law. Once a deletion request is verified, we remove personal identifiers from active systems.
Who Handles Your Data Internally Access to your personal data inside r2vip is restricted to teams who need it to operate your account — verification, payment processing, and support. No marketing third party receives your raw account data.
PRIVACY CONTACT PATHS

How to Reach Us About This Policy

Live Chat Support Open the chat icon inside your account dashboard to reach our team directly. We handle privacy queries, data access requests and account data questions through this channel.
Email Privacy Request Send a written data request or deletion query to our privacy contact address listed in your account settings. We acknowledge requests and aim to respond with a clear next step.
Account Settings Path Head to your account profile on mobile or desktop, then choose the Privacy section to view your stored data, update contact preferences, or submit a removal request directly.

Common Questions About Your Privacy on r2vip

Questions about data rights come up often — especially around how wallet transactions are recorded and what we actually store. Here are the answers that matter most for your account.

We collect your name, email, phone number and the payment method you register — DANA, OVO or GoPay. Device and IP data is also logged to secure your session and verify account access.

Yes. Deposit and withdrawal records linked to your e-wallet are stored for account accuracy and compliance purposes. Only what is needed to confirm a transaction is shared with the payment provider.

Yes. Submit a data access request through live chat or the privacy email in your account settings. We will confirm your identity first, then provide a summary of stored personal data.

Send a deletion request through the Privacy section in your account profile or via support chat. We verify your identity, then remove personal identifiers from active systems as permitted by applicable law.

We do not sell or share your data with advertisers. Payment processors like DANA, OVO and GoPay receive only what is needed to complete a transaction — nothing beyond that passes to outside parties.

Data is retained for a period following account closure as required under applicable law in Indonesia and eligible regions. After that window, personal identifiers are removed from our active records.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.